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Shipping, Returns & Warranty

Disclaimer of Warranty

All products, parts and accessories are sold by JC's British & 4x4 AS IS.  Any warranties on the products described on your invoice are those of the manufacturer or distributor of the product.  JC's British & 4x4 hereby expressly disclaims all warranties, expressed and implied, including any implied warranties of merchantability and fitness for a particular purpose, with respect to the same.  JC's British & 4x4 neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of said products.  Customer shall not be entitled to recover from JC's British & 4x4 any consequential damages, damages to property, damages for loss of use, loss of time, loss of profit or income, or any other incidental damages.  This disclaimer in no way affects the provisions of any manufacuter or disctributor warranties.

Unless otherwise expressed, manufacturer or distributor warranties warrant all products sold to be free from defects in material or workmanship for a period of 12 months or 12,000 miles whichever occurs first.  Warranties do not cover any labor cost for removal, installation or damage resulting from delay or loss of use in service or repair or for incidental or consequential damages.  General terms and conditions of sale are available upon request.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund minus a 15% restocking fee, and shipping cost. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We ship to any address in the US. Note that there are restrictions on some products, and some products cannot be shipped air freight.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.